How to Quickly and Efficiently Screen Seasonal Hires – and Why You Should
Seasonal hiring is a vital component of the hospitality industry, especially during peak times like holidays or tourist seasons. The need for extra hands to handle a sudden influx of customers often leaves businesses scrambling to fill roles quickly. But speed shouldn’t come at the expense of quality. Failing to properly screen candidates can lead […]
Achieving Operational Excellence in Hospitality: Your Guide to a Successful Festive Season
The festive season is a pivotal period for the hospitality industry, presenting both significant opportunities and unique challenges. As guests seek memorable experiences, the demand for exceptional service intensifies. Achieving operational excellence during this time is crucial to meet heightened expectations and ensure seamless operations. Understanding Operational Excellence in Hospitality Operational excellence in hospitality refers […]
The 2024 Threat Report: Cybersecurity Insights for SMEs
As cyber threats continue to evolve, it is crucial for small and medium-sized enterprises (SMEs) to understand the risks and implement effective defences. The Techn22 2024 Threat Report, compiled by Gareth Dalton, the expert behind Capcon’s Dark Web Monitoring Service powered by Techn22, highlights the increasing cyber risks faced by SMEs and provides actionable strategies […]
Fraud Awareness Week: Strengthen Your Business with Ethical Leadership and Fraud Prevention
This week is Fraud Awareness Week – 17-23 November 2024 Fraud is a universal threat, costing businesses an estimated 5% of their annual revenue, according to Occupational Fraud 2024: A Report to the Nations. Whether you operate in retail, finance, hospitality, law or another sector, proactively addressing fraud risks is critical to protecting your operations, […]
Preparing for the “Failure to Prevent Fraud” Offence: Practical Guidance for Businesses
The “Failure to Prevent Fraud” offence, introduced by the Economic Crime and Corporate Transparency Act 2023 (ECCTA), will take effect on 1 September 2025. This legislation is designed to hold businesses accountable for fraud committed by individuals acting on their behalf. With the offence’s implementation deadline fast approaching, businesses must take proactive steps to strengthen […]
Enhancing Cybersecurity with Capcon’s Established Dark Web Monitoring Service
At Capcon, our commitment to enhancing the security and integrity of your business operations continues with our Dark Web Monitoring service, powered by Techn22. This established service is crucial for scanning the dark web – a hidden and anonymous part of the internet notorious for illicit activities – to ensure your sensitive data remains secure. […]
The Rise of Dine & Dash in UK Hospitality: Why It’s Happening and How Businesses Can Prevent It
In recent years, UK hospitality businesses have increasingly fallen victim to a troubling trend: dine and dash. According to ITV News, one-third of hospitality operators have been affected by this rising issue, which involves customers leaving a restaurant without paying their bill. For businesses that already operate on thin profit margins, this practice can have […]
Key Points from the Chancellor’s Autumn Budget: Implications for UK Hospitality
In the first Labour Budget in over a decade, Chancellor Rachel Reeves laid out significant policy changes affecting the UK hospitality sector. For businesses already stretched by rising costs, this Budget’s increase in wages, National Insurance, and the evolution of business rates will require close attention to mitigate impacts on growth and operations. Here, tax […]
Failure to Prevent Fraud Offence: New Legislation – Is Your Hospitality Business Prepared?
Failure to Prevent Fraud Offence NEWS ALERT SENT FROM UKHOSPITALITY TO ALL MEMBERS – IMPORTANT UPDATE FOR ALL HOSPITALITY BUSINESSES Whether you are a UKHospitality member or not, this is important information which you should be aware of. We would like to bring your attention to a significant update in legislation that introduces the “Failure […]
Boosting Winter Profits: Effective Stock Management Strategies for Hospitality Businesses
As the winter season approaches, hospitality businesses across the UK are gearing up for one of the busiest times of the year. Whether you run a pub, restaurant, or hotel, managing stock efficiently during the holiday rush is crucial to maximising profitability. From festive menus to seasonal drinks, getting stock levels right can mean the […]