Capcon News

Stay up to date with the latest news, insights and updates from Capcon, including industry developments, company announcements and expert perspectives.

When the Risk Isn’t Where You Expect It: Identifying Hidden Loss in a Pub Operation

A Case Study The Challenge One of the most common assumptions in hospitality is that the greatest risks sit in…

Turning Variance into Control: Strengthening Stock Management in a City-Centre Hotel

A Case Study By Steven Willey, Capcon The Challenge When concerns were raised around stock performance at a UK city-centre…

Case Study: Strengthening Commercial Oversight at Board Level

Client UK-based producing theatre Context Like many producing theatres, the organisation operated with a high degree of trust in its…

From Matinee to Dark Night: Flexing Stock Levels to Match Theatre Performance Demand

In theatre operations, demand is rarely consistent. A midweek matinee, a sold-out Saturday evening, and a dark night all place…

Monitoring Theatre Operations: Why Independent Oversight Strengthens Governance

Theatre organisations operate within a complex commercial and operational environment. Leadership teams are responsible for programming, audience development, venue management,…

Training Front of House Staff in Stock Management

Front of house teams directly influence stock performance in theatres. Every serve, every pour, and every decision made during service…

Protecting Secondary Spend in Theatres: Control, Consistency and Commercial Oversight

For most theatres, ticket revenue understandably receives the greatest strategic focus. Programming, marketing and audience development all centre on filling…

Why Standard Operating Procedures Are a Strategic Priority for Theatre Leadership

For theatre boards and senior leadership teams, the audience experience is not only an artistic concern. It is a commercial,…

Smarter Stock Control for Holiday Parks: Turning Complexity into Clarity with Nifty19

Holiday parks are operationally complex by design. Accommodation, food and beverage, retail, entertainment and leisure facilities all operate simultaneously, often…

Control Frameworks in Holiday Parks: Turning Policy into Practical Performance

Holiday parks operate at the intersection of hospitality, property management, leisure and retail. This diversity creates opportunity, but also complexity.…

Line Checks for Holiday Parks: Strengthening Control Between Stock Audits

For holiday park operators, stock audits are essential. They provide clarity, highlight variance and identify where processes may need attention.…

Control Frameworks and the Importance of Effective Implementation in the Holiday Parks Sector

The holiday parks sector operates at the intersection of hospitality, property management, leisure, and retail. With seasonal demand, large volumes…