The hospitality sector is set to experience significant changes with the enforcement of the Tipping Act 2023, which come into effect on 1 October 2024. This legislation, amending the Employment
Food Waste Legislation – As the hospitality industry approaches a significant regulatory change, the ‘Simpler Recycling’ legislation under the Environment Act 2021 mandates a new approach to waste management. From
From April 2025, changes to the Security Industry Authority (SIA) licensing will come into effect, impacting hospitality venues that employ door supervisors and security guards. It’s crucial to understand these
As the UK hospitality sector braces for the termination of business rates relief on 31 March, a staggering financial burden looms. Without government intervention, hospitality venues across the nation face
With HMRC increasing its scrutiny on National Minimum Wage (NMW) compliance, it is imperative for the hospitality sector to understand and adhere to these regulations. The complexities of NMW laws
Recent research from Zonal’s Go Technology report, in partnership with CGA by NIQ, highlights the precarious nature of customer loyalty within the hospitality sector. The study, which surveyed over 5,000
Effective laundry management is essential in hotel operations, not only to ensure a seamless guest experience but also to control costs, which are significant given that laundry expenses are only
As we approach the bustling end-of-year festivities, including Halloween, Bonfire Night, and the Christmas season, UK hospitality businesses are poised to maximise their revenue potential. A critical component of this
The UK’s pub industry, a cornerstone of community life and social interaction, has shown both resilience and adaptability in the face of unprecedented challenges. The latest MA Top 100 Pubcos
As the UK gears up for the highly anticipated Oasis reunion concerts, the spotlight intensifies not only on the excitement and entertainment but also on the paramount importance of safety
Office relocations represent a significant operational shift for any organisation. Whether moving offices across town or establishing a new headquarters internationally, the complexity of these transitions demands meticulous planning and
The recent fear of potential riots across the country has had a significant and immediate impact on the hospitality industry, with sales dropping by 10% nationwide, according to our industry
A recent report by Northamptonshire Police1 serves as a stark reminder of the critical importance of thorough background checks within any organisation, especially for positions of significant influence. The case involving former
As England charges into the Euro 2024 final against Spain on Sunday 14 July in Berlin, UK pubs and restaurants have a golden opportunity to capitalise on the thrilling sports
Starting 1 October 2024, the Employment (Allocation of Tips) Act 2023 will revolutionise the way tips are managed within the hospitality industry. This landmark legislation ensures that tips, gratuities, and
In a revealing shift in consumer behaviour, Britons are increasingly choosing to invest in experiences rather than tangible goods. According to recent research conducted by Barclays*, there is a strong
As the UK general election approaches on 4 July, businesses across the nation are preparing for the potential implications that could arise from shifts in government policy, regulation, and economic
As the UK general election approaches on 4 July 2024, the hospitality industry must prepare for the potential changes that a new government could bring. The effects of the last
#EnglishWineWeek feature article. Written by Nick Gay, Wine Enthusiast and National Client Manager at Capcon English wine has rapidly transformed from a speciality market into a formidable competitor on the
It’s English Wine Week, and Capcon is delighted to recognise and celebrate the outstanding achievements of the 2024 Independent English Wine Awards (IEWA) winners. This year’s event highlighted the exceptional
The highly anticipated Co-op Live Arena has opened its doors, set to become a major hub for entertainment and events. As the largest indoor arena in the UK, this £365
As we approach the bustling summer season, UK Hospitality spotlights Capcon, a preferred partner, highly regarded for their innovative compliance and profit enhancement solutions tailored specifically for the hospitality sector.
In the shadowed corners of the bustling hotel bar of The Regal Lion in the heart of London, a clever but dishonest practice was unfolding, one that a keen-eyed Mystery
In this installment of “Confessions of a Stock Auditor,” we peel back the layers of the hospitality industry through the eyes of those who keep the numbers in check. In
In the bustling world of culinary delights, the Slice & Dice Pizzeria chain, with locations spread across the UK, was once a thriving hotspot for pizza enthusiasts. However, as the
A well-known establishment in Brighton, Seaview Resort had long been a favourite for both holiday-makers and corporate retreats. Despite its idyllic location and committed staff, the resort was struggling with
Situated in the vibrant heart of Nottingham, Maison Gourmet had established itself as a pinnacle of fine dining, celebrated for its creative dishes and impeccable service. However, beneath the surface,
The Case of the Generous Bartenders at The Thirsty Badger The Thirsty Badger, in the historic town of York, is known for its lively atmosphere and robust patronage. Despite the
The landscape of fraud in the UK has seen a dramatic and concerning shift, with reported cases not only increasing in frequency but also in magnitude. According to BDO’s FraudTrack
As the summer of 2024 approaches, UK pubs are poised to adapt to emerging trends that promise to redefine the hospitality landscape. This season offers an excellent opportunity for pubs
Monday might normally be the dreariest day of the week, but not today! In fact, this particular Monday is poised to be the most spirited and vibrant of them all
EARTH DAY SERIES 2024 By Marcus Jones, Managing Director of Capcon As we conclude our Earth Day 2024 series, it’s time to reflect on the insights we’ve shared and the
EARTH DAY SERIES 2024 In the hospitality industry, food waste not only represents a significant environmental problem but also a substantial cost to businesses. With rising operational costs and growing
EARTH DAY SERIES 2024 This Earth Day, we’re taking a close look at the challenges of food waste management in the hospitality sector. Our expert team at Capcon is here
EARTH DAY SERIES 2024 In an industry where margins are tight and sustainability is more crucial than ever, food waste is a significant issue with both environmental and economic repercussions.
Written by Ken Dulieu The Economic Crime and Corporate Transparency Act1 has introduced a new “failure to prevent fraud offence”2. This legislation, having received Royal Assent, is anticipated to come
With longer days and customers venturing out more, spring is an ideal season for hospitality businesses to refresh their strategies and rejuvenate their approach. Here are ten timely tips to
London, UK – In an innovative move to bolster cybersecurity measures for businesses locally and internationally, Capcon, a leader in comprehensive risk management and profit growth solutions, has announced the
The hospitality sector, pivotal to the UK’s economic fabric, faces a £3.4 billion budgetary challenge due to rising payroll costs and business rates. Such financial strains not only jeopardise the
London, UK – In an innovative move to bolster cybersecurity measures for businesses locally and internationally, Capcon, a leader in comprehensive risk management and profit growth solutions, has announced the
Underscoring the economic strategies ahead of the upcoming General Election, the Chancellor’s Spring Budget this week delivered several measures impacting the hospitality sector, an industry recognised for its significant contribution
As the festive sparkle of the holiday season fades and New Year’s resolutions begin to take shape, the hospitality industry braces for the arrow-slinging, heart-stirring occasion that is Valentine’s Day.
In recent months, Capcon has undertaken an extensive research initiative to investigate the effectiveness of stock projections compared to actual stock values. Our research approach involved conducting two stock counts
In the hospitality industry, providing an exceptional guest experience is paramount for success. This case study looks at how Capcon’s Mystery Guest Review service helped a hotel transform its service
With the impending Royal Assent of the Economic Crime and Corporate Transparency Bill, the UK is set to introduce a significant legal change – the failure to prevent fraud offence.
The hospitality industry in the UK has faced numerous challenges over the years, but one of the most pressing issues in 2023 is the increasing threat of fraud. As the
The Role of Executive Screening & Compliance A strong leadership team is the backbone of any organisation’s success. These individuals play a pivotal role in setting the tone, making critical
Scotland’s hospitality sector is basking in the glow of a successful summer season, marked by an upswing in room rates, occupancy rates, and gross operating profits. This impressive feat is
The hospitality sector experiences a significant surge in activity during the Christmas season. As consumers seek to celebrate with family and friends, restaurants, hotels, and pubs are bustling with customers.
In a surprising turn of events, cash payments have seen a resurgence for the first time in a decade, driven by consumers struggling with rising prices. This shift in payment
With a heritage stretching back to the early 1960s, Capcon offers an exceptional level of experience in helping businesses manage risk and grow profit.
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