What successful hospitality venues do to maximise profits on key holidays and special events
Successful hospitality venues often have a few key strategies that they use to make special occasions a success. These strategies may include personalised attention to detail, offering unique and customisable menus or packages, and providing exceptional customer service to ensure a memorable experience for guests. Additionally, they may offer special promotions or discounts for repeat […]
Why employee background checks are important for UK businesses
Background checks are an essential part of the hiring process for any organisation in the UK. They are designed to provide employers with important information about a candidate’s employment history, criminal record, education, and other relevant details. By conducting background checks, employers can make informed decisions about whether a candidate is suitable for a particular […]
Spring Budget 2023: Key points for hospitality
Chancellor Jeremy Hunt stated in his Spring Budget announcement on 15 March 2023, that the UK is expected to avoid a technical recession in 2023 and that inflation is projected to decrease to 2.9% by year’s end (currently at 10.1%). According to Hunt, “high inflation is the root cause” of the strike action that is […]
Capcon supports Neurodiversity Week
13 – 19 March 2023: Raising awareness of neurodiversity Neurodiversity Week is an annual event in the UK that celebrates and raises awareness of neurodiversity, including conditions such as Dyslexia and Dyspraxia. The event is an opportunity to recognize and celebrate the strengths and skills that individuals with neurological differences can bring to the workplace, […]
Going cashless – 5 tips for hospitality businesses
In recent years, the trend of going cashless has become increasingly popular among businesses in the UK, including those in the hospitality industry. While there are certainly benefits to going cashless, such as increased efficiency and reduced risk of theft, there are also some additional risks that hospitality venues need to be aware of before […]
Hoteliers: Here are 8 tips for a successful Easter campaign
It’s no secret that the Easter break is one of the most profitable times of the year for businesses, but hotels must make the right plans to ensure the season goes well. Here are a few key trends and ideas to help you create a successful Easter campaign for your hotel. During the Easter season, […]
Close Protection and Risk Management
What is Close Protection? Close protection is the provision of physical security services to an individual or group of individuals in response to a real or perceived threat. It is also referred to as executive protection or bodyguard services. As threats from around the world continue to increase and modern technology makes it simpler for […]
Why employee retention is better than recruitment in the hospitality sector
Anyone who has ever worked in a business is aware of how difficult it is to attract and retain the best employees. It’s critical that business owners take every step possible to ensure that their top performers stay with them for as long as possible. This is particularly relevant in one of the most difficult […]
Why is fraud such a problem in the UK?
Although fraud has long been an issue in Britain, it has become even more concerning in recent years as both its scope and complexity have grown. According to a recent Treasury Select Committee report, fraud in the UK has reached a point where, rather than declining over the past few years, economic crime has increased. […]
The value of effective Control Frameworks in hospitality
Article first published by UK Hospitality. Retailers must track inventory. Hotels, pubs, restaurants, and leisure businesses, which make up most of the UK’s hospitality sector and account for 4% of its GDP, need this. They must track their inventory to stay profitable and satisfy customers in a fast-paced, high-demand environment. Stock control is the biggest […]