Are you a cashless venue? Here are 5 top tips to help you detect fraud
Going cashless has become increasingly popular in recent years among UK businesses, including those in the hospitality industry. While going cashless has many advantages, such as increased efficiency and a lower risk of theft, there are some additional risks that hospitality venues should be aware of before making the switch, with fraud being a key […]
Hidden Costs of Poor Training
The UK hospitality industry is a vital sector of the economy that generates billions of pounds in revenue each year. However, it is also an industry that is characterised by a high turnover rate and a workforce that is often underpaid and undervalued. In this context, training is essential for ensuring that employees are equipped […]
Case Study: Importance of Background Checks for Employees in the UK
In February 2023, The Guardian published an article revealing that one in 100 UK police officers faced a criminal charge last year.* The article cited data obtained through a Freedom of Information request, which showed that 381 police officers had faced criminal charges in 2022, out of a total of around 39,000 officers. This news […]
Why is risk management so important for law firms
Risk management for law firms is the process of identifying, assessing, and mitigating potential risks that may arise in the course of providing legal services to clients. These risks can include legal liability, ethical violations, reputational harm, and financial loss. Risk management is crucial for law firms for several reasons: Legal Liability: Law firms have […]
What successful hospitality venues do to maximise profits on key holidays and special events
Successful hospitality venues often have a few key strategies that they use to make special occasions a success. These strategies may include personalised attention to detail, offering unique and customisable menus or packages, and providing exceptional customer service to ensure a memorable experience for guests. Additionally, they may offer special promotions or discounts for repeat […]
Why employee background checks are important for UK businesses
Background checks are an essential part of the hiring process for any organisation in the UK. They are designed to provide employers with important information about a candidate’s employment history, criminal record, education, and other relevant details. By conducting background checks, employers can make informed decisions about whether a candidate is suitable for a particular […]
Spring Budget 2023: Key points for hospitality
Chancellor Jeremy Hunt stated in his Spring Budget announcement on 15 March 2023, that the UK is expected to avoid a technical recession in 2023 and that inflation is projected to decrease to 2.9% by year’s end (currently at 10.1%). According to Hunt, “high inflation is the root cause” of the strike action that is […]
Capcon supports Neurodiversity Week
13 – 19 March 2023: Raising awareness of neurodiversity Neurodiversity Week is an annual event in the UK that celebrates and raises awareness of neurodiversity, including conditions such as Dyslexia and Dyspraxia. The event is an opportunity to recognize and celebrate the strengths and skills that individuals with neurological differences can bring to the workplace, […]
Going cashless – 5 tips for hospitality businesses
In recent years, the trend of going cashless has become increasingly popular among businesses in the UK, including those in the hospitality industry. While there are certainly benefits to going cashless, such as increased efficiency and reduced risk of theft, there are also some additional risks that hospitality venues need to be aware of before […]
Hoteliers: Here are 8 tips for a successful Easter campaign
It’s no secret that the Easter break is one of the most profitable times of the year for businesses, but hotels must make the right plans to ensure the season goes well. Here are a few key trends and ideas to help you create a successful Easter campaign for your hotel. During the Easter season, […]
