Boost your Summer Revenue With These Easy Steps To Efficient Hospitality Management
As we approach the bustling summer season, UK Hospitality spotlights Capcon, a preferred partner, highly regarded for their innovative compliance and profit enhancement solutions tailored specifically for the hospitality sector. Their expertise and cutting-edge tools are designed to help you maximise revenue and manage operations more efficiently throughout various seasons. Here we look at Capcon’s […]
Confessions of a Mystery Guest: The Double Dealings at The Regal Lion
In the shadowed corners of the bustling hotel bar of The Regal Lion in the heart of London, a clever but dishonest practice was unfolding, one that a keen-eyed Mystery Guest visitor, operating under the alias Emma G, was about to uncover. During her multiple visits, Emma noticed the bar’s popular bartender, James, who was […]
Confessions of a Stock Auditor: Unravelling the Mysteries Behind the Bar
In this installment of “Confessions of a Stock Auditor,” we peel back the layers of the hospitality industry through the eyes of those who keep the numbers in check. In this tale, Steven Willey of Capcon shares a pivotal experience – an unexpected discovery that ultimately steered him towards a career as a stock auditor. […]
Confessions of a Restaurant Chain Manager: A Turnaround Tale
In the bustling world of culinary delights, the Slice & Dice Pizzeria chain, with locations spread across the UK, was once a thriving hotspot for pizza enthusiasts. However, as the chain expanded, managing the inventory across multiple outlets became increasingly challenging. Discrepancies in stock levels and unexplained cost inflations began to erode profits, casting a […]
Confessions of a Hospitality Trainer: The Transformation at Lakeview Resort
A well-known establishment in Brighton, Seaview Resort had long been a favourite for both holiday-makers and corporate retreats. Despite its idyllic location and committed staff, the resort was struggling with inefficiencies and stagnating profit margins. Realising the need to revitalise their operations, the management decided to enlist the services of Capcon for a comprehensive training […]
Confessions of a Stock Auditor: Unveiling Hidden Practices at Maison Gourmet
Situated in the vibrant heart of Nottingham, Maison Gourmet had established itself as a pinnacle of fine dining, celebrated for its creative dishes and impeccable service. However, beneath the surface, unnoticed discrepancies in inventory started to raise alarms about potential operational issues. Recognising the need for a thorough review, the management engaged Capcon to perform […]
Confessions of a Mystery Guest: Undercover Revelations
The Case of the Generous Bartenders at The Thirsty Badger The Thirsty Badger, in the historic town of York, is known for its lively atmosphere and robust patronage. Despite the constant flow of customers, recent months had seen a perplexing decline in profits. To unearth the root of this financial mismatch, the pub owners enlisted […]
Understanding the Surge in UK Fraud: A 2024 Perspective
The landscape of fraud in the UK has seen a dramatic and concerning shift, with reported cases not only increasing in frequency but also in magnitude. According to BDO’s FraudTrack 2024 report, the total value of reported fraud in the UK has surged to an alarming £2.3 billion in 2023, marking a 104% increase from […]
What are the Key Trends for UK Pubs This Summer?
As the summer of 2024 approaches, UK pubs are poised to adapt to emerging trends that promise to redefine the hospitality landscape. This season offers an excellent opportunity for pubs to enhance their customer experience, integrate new technologies, and capitalize on the shift towards sustainability. Here’s what pub owners should focus on to ensure a […]
Extend the Weekend with World Cocktail Day
Monday might normally be the dreariest day of the week, but not today! In fact, this particular Monday is poised to be the most spirited and vibrant of them all – it’s World Cocktail Day! At Capcon, where precision and expertise are usually aimed at audits and training, we’re taking a light-hearted break to stir […]
