Fraud in Hospitality
The hospitality sector faces unique and multifold challenges when considering occupational fraud. From bar staff slipping some friends a few drinks, to corporate fraud at the boardroom level, the sector is open to fraud at all levels.
What can be done?
Much can be done to negate the fraud risk. This guide takes a deep dive into the data compiled in the annual report from the Association of Certified Fraud Examiners. The report is a comprehensive examination of workplace fraud. Included in the metrics it encompasses are:
- The demographics and behavioural patterns of fraud perpetrators
- The detection methods
- Departments
- Types of fraud
At over 90 pages long the report can make heavy reading. We summarise the critical points and discuss how they can be of use to the hospitality sector as it strives to minimise the cost of workplace fraud.
Other Capcon Reality Services
Stocktaking
Strong stock control affects margin, waste, reporting accuracy and day to day operational performance. Professional stocktaking services are delivered across the UK for hospitality businesses that need reliable data and better control.
Inventory Management
Operators gain tighter control over stock movement across multiple sites, with clear reporting on recipe costs, theoretical margins, pricing strategy and stock performance through accessible dashboard reporting.
Mystery Guest Review
Independent mystery guest reviews help hospitality businesses understand the real customer experience, test service standards and identify issues that may be affecting revenue, consistency and brand perception.
Training
Targeted training programmes are designed to strengthen management capability, improve operational discipline and help teams reduce risk through better decision making and stronger day to day controls.
Operational Review
Independent auditing and review that helps operators identify control gaps, check compliance, measure site performance and improve operational consistency.
Risk Management
Confidential and discreet intelligence gathering, investigative support and risk services help businesses identify exposure, respond to concerns and reduce the impact of potential threat events.
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- +44 (0)1372 237 050
- enquiries@capcon.co.uk
